The most frequently requested features from patients was the ability to order repeat medication. The brief was to create a brand new app that would allow Push Doctor patients to easily order, track and manage their repeat medication. The project included working with a third party agency on the development of the new app. Initial look and feel was to follow the current Push Doctor app and timescales were tight, around 6 weeks.
Senior UX Designer
Push Doctor, 2017
UI Design. Wireframing.
Following the brief and gathering requirements with the product owner, I was able to map a users journey taking into consideration multiple customer states. Liaising with stakeholders within the business from medical experts and customer services to understand the medication ordering process and how this could be achieved in the app. This process gave a clear understanding of the scope of project.
With an agreed flow in place I was able to create wireframes with internal testing taking place on these new concepts, adapting them with the feedback given.